Web-based interventions for the management of stress in the workplace:Focus, form and efficacy

摘要

ObjectivesThis review sought to determine what is currently known about the focus, form and efficacy of web-based interventions which aim to support the well-being of workers and enable them to manage their work-related stress. MethodA scoping review of the literature as this relates to web-based interventions for the management of work-related stress and supporting the psychological well-being of workers was conducted.ResultsForty-eight web-based interventions were identified and reviewed, the majority of which (n = 37) were ‘individual’ focused and utilised cognitive-behavioural techniques; relaxation exercises; mindfulness or Cognitive Behaviour Therapy (CBT). Most interventions identified were provided via a website (n = 34) and were atheorectical in nature. Conclusions There is some low to moderate quality evidence that ‘individual’ focused interventions are effective for supporting employee well-being and managing their work-related stress. There are few web-based interventions which target ‘organisational’ or ‘individual/organisation’ interface factors and there is limited support for their efficacy. A clear gap appears to exist between work-stress theory and its application in the design and development of web-based interventions for the management of work-related stress.